FAQS

How can I order?

Just add the products you like to the cart and proceed to the checkout.

You can pay via bank transfer, debit or credit card or Alfamart.

We offer free shipping for orders over Rp 250.000 and a flat rate of Rp30.000 for orders under.

All orders ship via J&T. Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.

If you are in Bali and need your order shipped urgently, please contact us and we will organise Gojek delivery for an extra charge.

What's so special about Kahani products?

We choose the best naturally derived ingredients to craft formulas that actually work. Without plastic.

We aim to provide high quality products at a reasonable price.

Do you have a physical shop or Tokopedia?

Yes, you can visit our partners or shop via Tokopedia.

What if I don't like the products?

If you are not happy about your order, please contact us. After we receive the items ordered back, we will make a refund. 

Why choose us

Free shipping

For all orders over Rp 250.000 all over Indonesia

Fast dispatch

Ship from Bali

No plastic bottles

Shampoo and conditioner bars to ditch the plastic bottles

Results-driven haircare products

Based on naturally-derived ingredients

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