Shipping
What are my shipping options?
Indonesia | Singapore, Malaysia, Thailand, Vietnam, Philippines | |
Free delivery | For orders from Rp 400.000 | For orders from 900000 |
Minimal delivery fee | Rp 10.000 | 180000 |
Delivery time | 1-4 days | 2-6 days |
Payment | Bank account transfer, credit/debit card, cash (via Alfamart) | Credit/debit card |
Courier | J&T, JNE | JNE International, Pos Indonesia |
Indonesia
We offer free shipping for orders over Rp400.000.
All orders ship via J&T or JNE. Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
Once your order has been processed, transit time is anywhere between 1 and 5 business days, depending on your shipping option address. If you live in Bali, expect it to be 1 to 2 business days.
Please note that orders are shipped and delivered on business days only (Monday – Saturday, excluding major holidays).
Singapore, Malaysia, Thailand, Vietnam, Philippines
We offer free shipping For orders from 900000 and minimal shipping fee of 180000.
All orders ship via JNE International or Pos Indonesia. Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
Once your order has been processed, transit time is between 2 and 6 days.
Please note that orders are shipped and delivered on business days only (Monday – Saturday, excluding major holidays).
How will I know when my order ships?
After we ship it, we will send you a tracking code via sms or email used at the checkout.
Do you ship internationally?
For now we only ship in Indonesia and Singapore.
What if I need to get your products ASAP?
We recommend to visit one of our partners and buy them there.
How can I pay?
Indonesia
You can pay via credit/debit card, local bank transfer or cash via Alfamart. Choose Xendit getaway at the checkout.
Indonesia
You can pay via credit/debit card. Choose Xendit getaway at the checkout.
Return & Refund
If you are not happy about your order, please contact us. After we receive the items ordered back, we will make a refund.