FAQS

How can I order?

You can order via our website or Tokopedia.

You can pay via bank transfer, debit or credit card or Alfamart.

We offer free shipping for all orders over Rp 400.000.

Orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.

What's so special about Kahani products?

Discover the difference of Kahani products - nature-inspired formulas that deliver real results. Say goodbye to harsh chemicals and plastic packaging, and hello to the best naturally derived ingredients hand-selected for their effectiveness.

Our commitment to quality doesn't end there. We believe everyone deserves to feel confident in their skin and hair, and that's why we offer premium products at a price that won't break the bank. Experience the power of nature with Kahani today!

Do you have a physical shop or Tokopedia?

Yes, you can visit our partners or shop via Tokopedia.

What if I don't like the products?

If you are not happy about your order, please contact us. After we receive the items ordered back, we will make a refund. 

What if I need the products ASAP?

If you are in Bali and need your order shipped urgently, please contact us and we will organise Gojek delivery for an extra charge.

Or visit one of our partners to buy the products there

Why choose us

Free shipping

For all orders over Rp 400.000 all over Indonesia

Return & Refund

If you are not happy about your order, please contact us. After we receive the items ordered back, we will make a refund. 

No plastic bottles

Shampoo and conditioner bars to ditch the plastic bottles

Results-driven haircare products

Based on naturally-derived ingredients

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